What is your return policy?
All purchases come with a 14-day, no risk,100% unconditional money-back guarantee, starting on the day you've received your order. That's how confident we are that you'll love our line of healthy sauces and condiments! Contact us to get started.
Can I exchange an item?
For instances where product is defective, damaged or contaminated, you need to take a photo and attach it to the email with your refund request within 14 days of receiving your shipment for a refund or exchange.
How long will it take to receive my order?
Our goal to deliver your orders promptly to you. All purchases are made to order, so it typically it takes 1-2 business days to process your order. For shipping, it takes 2-6 business days for your order to arrive at destination, depending on location and the shipment method you selected.
How to track my order?
Please track your order at our order tracking page: https://shop.food-med.com/apps/track123
Do you ship internationally?
No, we do not ship internationally.
I never got my order, what to do?
Please make sure you tracked your order from our order tracking page or contact us for further questions.